Mary do you think the fun mode ever happens? I can think of a few creative and techy type organisations where it might but professional services firms...I'm not so sure about that!
Like you say we simply don't spend enough time with our clients to understand what they're truly like including whether they're fun to be around. There will also always be a barrier between fee-earners and support services. I'm not saying there aren't some good example of people who "have fun" with fee-earners one of my colleagues does exactly that but she was a fee-earner previously.
VMaryAbraham
· 3 months ago
James -
I understand your concerns. The "town-gown" divide between fee-earners and support staff can make it very difficult to establish relationships. That said, I definitely go the extra mile for people who go the extra mile for me -- whether or not they have a law degree. Sometimes, all they have to do is to let me know that my assistance made a difference. That's part of what makes my job rewarding -- and fun.
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Like you say we simply don't spend enough time with our clients to understand what they're truly like including whether they're fun to be around. There will also always be a barrier between fee-earners and support services. I'm not saying there aren't some good example of people who "have fun" with fee-earners one of my colleagues does exactly that but she was a fee-earner previously.
I understand your concerns. The "town-gown" divide between fee-earners and support staff can make it very difficult to establish relationships. That said, I definitely go the extra mile for people who go the extra mile for me -- whether or not they have a law degree. Sometimes, all they have to do is to let me know that my assistance made a difference. That's part of what makes my job rewarding -- and fun.
- Mary