http://aboveandbeyondkm.disqus.com/enFri, 11 Sep 2009 09:28:19 -0000http://aboveandbeyondkm.com/2009/09/are-you-having-fun.html#comment-16418041<p>James -</p><p>I understand your concerns. The "town-gown" divide between fee-earners and support staff can make it very difficult to establish relationships. That said, I definitely go the extra mile for people who go the extra mile for me -- whether or not they have a law degree. Sometimes, all they have to do is to let me know that my assistance made a difference. That's part of what makes my job rewarding -- and fun.</p><p>- Mary</p>VMaryAbrahamFri, 11 Sep 2009 09:28:19 -0000http://aboveandbeyondkm.com/2009/09/are-you-having-fun.html#comment-16416601<p>Mary do you think the fun mode ever happens? I can think of a few creative and techy type organisations where it might but professional services firms...I'm not so sure about that!</p><p>Like you say we simply don't spend enough time with our clients to understand what they're truly like including whether they're fun to be around. There will also always be a barrier between fee-earners and support services. I'm not saying there aren't some good example of people who "have fun" with fee-earners one of my colleagues does exactly that but she was a fee-earner previously. </p>JamesMFri, 11 Sep 2009 08:46:05 -0000